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The Confident Communicator
Bonus Module - Get Set For Success!
Welcome! (9:31)
Don't Believe Everything You Think (14:45)
Accept Discomfort As If You Had Invited It (15:58)
Right-Sized Steps (9:16)
Everything That Really Matters (11:11)
Let's Get Started!
Module One
Hijacked ! (12:14)
Don't Take the Bait. (19:28)
The ABC of Confident Communication (17:39)
Module Two
Wise Speech (9:59)
Observation (13:35)
Feeling (11:36)
Need (9:22)
Request (15:48)
Module Three
Feedback, Feedback Everywhere (6:22)
4 Types of Feedback (6:59)
3 Types of Triggers (12:52)
4 Habitual Reactions (and what to do instead) (14:13)
Some Final Words :-) (13:54)
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Accept Discomfort As If You Had Invited It
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