The Confident Communicator
From Confrontation to Conversation
Are you a Confident Communicator?
Some conflict is inevitable, but it doesn’t have to be destructive.
Moments of potential conflict arise every day….
Whether you’re negotiating with a difficult client, or a stubborn teenager… delivering feedback to a colleague or receiving it…
Are you able to negotiate these moments easily and gracefully?
Or does the thought of confrontation make you squirm?
If you have difficulties handling criticism, conflict and confrontation, you are certainly not alone.
But if you’re willing to try out some new skills, as a confident communicator you could gain the ability to disarm verbal attacks, reduce tension and create rapport, and say what you really want to say with integrity and clarity.
Your Instructor
Pip Cody is a Certified Stress Resilience Coach and Flow consultant, and the author of “FLAWSOME: Learning to Embrace Imperfection” and “3 Good Things: An Appreciation Journal”.
She is also a qualified counsellor, facilitator, trainer, mentor, meditation teacher, and linguist.